CCB Claimant Information

Before You File

The person who files a claim is the claimant. If someone responds, they’re the respondent. If that person files their own claim back, they’re a counterclaimant. You’ll use eCCB (the CCB’s online system) to handle your case.

What You’ll Need

Types of Works

Examples of things you can file a claim about:

Important: Copyright Registration

Your work must be registered or you must show you’ve applied. You’ll need to give either a registration number or a service request (SR) number.

Need it faster? After your claim becomes active, you can request expedited registration.

Types of Claims

Relief You Can Ask For

Smaller Claims

If you’re asking for $5,000 or less, you can choose a simpler, faster process reviewed by one officer.

Identifying the Respondent

You’ll need to list the person or company you’re filing against. If they’re a business, check if they’ve named a service agent in the CCB’s directory.

Libraries and Archives

If your claim is against a library, check if they’ve opted out — you may not be able to file it with the CCB.

Representation

You can represent yourself or have a lawyer — or even work with a law student at a legal clinic. The system is designed for people without legal training.

Timing

You have 3 years to file after the issue happens. Filing with the CCB pauses that clock — even if your claim gets dismissed later.

After You File

Your claim gets reviewed. If it’s okay, you’ll be told how to notify the other side. If it’s not okay, you can fix and resubmit. If it’s still not right, it may be dismissed — but you can still go to federal court.

Ineligible Claims

Service (Notifying the Other Side)

Once approved, you have 90 days to serve the claim. This can mean hand-delivering or mailing it, depending on who they are.

Companies might have a listed agent. Check the CCB’s service agent directory. You might also be able to serve them by email.

You can also ask the other side to waive formal service, giving them more time to respond.

Next Step?

Visit the CCB’s Start a Claim page to begin. You’ll use the eCCB system to file and manage everything.